Privacy policy
Last updated October 20, 2026. This policy covers callcenters.vertacall.net and the VertaCall Facebook and Instagram lead forms for call centers and setter teams.
What we collect
What you give us when you apply: your name, company, country, phone or WhatsApp number, email, seats, the verticals and languages you set, your monthly capacity, how you are paid today and any notes. We also log the IP address and browser of each application to stop spam.
How we use it
Only to review your application and talk with you about setting appointments for VertaCall: by text, WhatsApp, phone call and email. We do not sell or rent your information.
Who sees it
VertaCall and the people at VertaCall who manage call center partners. Service providers that host our site, store data and send our messages (for example Cloudflare, Google and Meta) process it for us under their own terms.
Opting out
Reply STOP to any text, tell us on WhatsApp, or reply stop to any email and we will stop contacting you. To ask what we hold about you or to have it deleted, email gosunlite@gmail.com.
Keeping it safe
Applications are stored in a private database that only VertaCall can reach. We keep them as long as we may work together, then delete them on request.
Contact
VertaCall, 2831 El Dorado Parkway, Suite 103, PMB 320, Frisco, TX 75033. Email gosunlite@gmail.com.